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FAQ

[Payment] [PC] I could not get the item I have purchased.

Author
darkedenm
Date
2022-05-10 11:17
Views
6
If it has been charged normally, but the items have not been sent, please contact the [Customer Center] in the game.
If the payment was successfully made through [Xsolla], the purchase receipt will be sent to the email address stated at the time of payment.
Please check the purchase receipt before you contact us, and then include the receipt with the inquiry.
※ If the payment details cannot be checked because the purchase receipt is not attached, the solution to the problem can be delayed.
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